Province attribution
How to work through UNRESOLVED province rows
UNRESOLVED keeps tax-bearing events visible when the selected address cannot support a Canadian province group.
Inspect the source record
Sort the order/refund CSV for review codes and inspect each linked order's selected country and province fields.
Build a focused report
Keep the unresolved rows in the first export, document the cause, and regenerate only after verified source corrections or an intentional change of address basis.
Read the result
A resolved issue can move a recorded amount into a province group without changing the tax line; preserve both exports if they explain the review.
A concrete example
An order with a blank shipping province remains UNRESOLVED until the source is corrected or a billing-based report is intentionally chosen.
Avoid this mistaken conclusion
Do not spread unresolved amounts proportionally across provinces. TaxPack deliberately avoids that unsupported allocation.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.