Province attribution
A missing shipping province in WooCommerce
A digital or pickup order may have no shipping province even though it has a valid billing address.
Inspect the source record
Open the order's shipping address and confirm whether the province is actually stored. Do not infer it from an email, postal code, or billing field.
Build a focused report
Run one report with shipping attribution and, if useful, a separate report with billing attribution for comparison.
Read the result
TaxPack keeps the shipping-based record in UNRESOLVED when the selected shipping province is missing. It does not silently fall back to billing.
A concrete example
A virtual product order with billing province QC and blank shipping province remains UNRESOLVED in a shipping-based report.
Avoid this mistaken conclusion
Do not fill the gap by copying the billing province into a report spreadsheet. Correct source records only after an authorized review.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.