Troubleshooting
Fix a TaxPack export blocked by a mapping revision
An export can be refused when rate mappings changed after the displayed summary was generated.
Inspect the source record
Check whether another admin saved Rate mappings or whether your browser tab has been open through a mapping edit.
Build a focused report
Return to Tax summary, generate the report again with the same filters, and then download the CSV.
Read the result
The new file contains the current mapping revision, aligning it with the report you just reviewed.
A concrete example
A saved mapping in another tab makes the older Download button stale even if the date range is unchanged.
Avoid this mistaken conclusion
Do not bypass the revision check or reuse an old screenshot. It prevents a mismatched report and export.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.