Troubleshooting
Troubleshoot a missing TaxPack admin menu
The TaxPack menu may be absent when the plugin or WooCommerce is inactive, or when the user lacks permission.
Inspect the source record
Check Plugins for both active plugins and inspect the signed-in user's WooCommerce management role.
Build a focused report
Activate the required plugins through normal WordPress administration or use an authorized shop-manager account.
Read the result
Once available, the menu sits under WooCommerce and exposes Tax summary, Rate mappings, and How reports work.
A concrete example
A customer login can see storefront orders but should not see TaxPack's admin reporting controls.
Avoid this mistaken conclusion
Do not grant broad administrator access solely to make the menu appear. Diagnose plugin state and capability first.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.