Refund review
A refund posted in a later reporting month
Month-end reconciliation can differ when the shopper purchase and its refund cross the reporting boundary.
Inspect the source record
Inspect the exact local creation dates of both records and confirm the store timezone used in the report.
Build a focused report
Run adjacent monthly periods with non-overlapping inclusive date ranges and review the order and refund CSV for each.
Read the result
The order belongs to its creation month and the refund to its own month; the two monthly net amounts need not cancel inside either period.
A concrete example
A sale on September 30 and refund on October 1 spans two monthly packs even if the gateway settles both in October.
Avoid this mistaken conclusion
Do not shift dates in a spreadsheet to make the amounts cancel within one month. Keep the stored event chronology visible.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.