Refund review

Why a refunded parent status does not remove a refund

Order status filters apply to current orders, while refunds are queried as their own dated events.

Inspect the source record

Inspect the parent order's current status and the refund's creation date. Note whether the original order now falls outside selected statuses.

Build a focused report

Use TaxPack's status checkboxes for order events and select a period that includes the refund's own date.

Read the result

A refund can appear even when the parent order is not selected as an order event; that is part of the report's documented refund rule.

A concrete example

An order currently Refunded may be excluded from selected order statuses while its refund event still appears in October.

Avoid this mistaken conclusion

Do not interpret this as a duplicate order. Compare event_kind and event_id before adjusting any totals.

Official references

These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.

These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.