CSV exports
How to read the TaxPack order/refund CSV
The order/refund file includes source events that may have no tax-line row, making it essential for exception review.
Inspect the source record
Open a source order or refund and note its ID, date, currency, current parent status, and recorded tax total.
Build a focused report
Download order/refund CSV for the reviewed period, then locate the event_id and order_id that connect back to WooCommerce.
Read the result
Compare recorded_event_tax with tax_line_total and difference, and read review_codes before explaining an exception.
A concrete example
An amount-only refund can appear in this file even when its missing tax allocation prevents a tax-line row.
Avoid this mistaken conclusion
Do not delete a zero-tax event merely because it does not appear in the summary; its presence can explain the period's source count.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.