Troubleshooting
Investigate an unexpected province in a TaxPack group
A surprising province may come from the selected address basis rather than a tax-rate mapping error.
Inspect the source record
Open one contributing order ID and compare its shipping and billing province fields with the report's address_source metadata.
Build a focused report
Rerun a focused period with the intended attribution setting and inspect the order/refund CSV province column.
Read the result
Changing the basis can move the same recorded tax amount to another province without changing its mapped type.
A concrete example
An Alberta-billed order shipped to Ontario appears under ON in a shipping-based report.
Avoid this mistaken conclusion
Do not edit the tax-rate table to change a report's province. The report groups by selected order address.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.