Refund review
Why an amount-only refund may have no tax allocation
WooCommerce can record a refund amount without matching tax-line allocation when the operator enters only a value.
Inspect the source record
Open the refund detail and inspect whether item or tax lines were included when the refund was created.
Build a focused report
Generate a TaxPack report for the refund date and read the review code and order/refund CSV event row.
Read the result
TaxPack keeps the event visible but cannot infer missing tax from an amount-only refund; its summary may have no refund tax group for that event.
A concrete example
A CAD 20 manual refund with no tax line is not evidence that CAD 20 contains any specific GST or HST amount.
Avoid this mistaken conclusion
Do not multiply the refund by a current tax rate or silently add a guessed refund tax to the CSV.
Official references
These focused notes were drafted with AI assistance and checked against TaxPack behavior and the linked documentation.
These guides explain reporting workflows. TaxPack does not provide tax advice, calculate tax payable, or file returns.